The team at Hyannis Animal hospital wants to be sure you know we are still open to treat your pets during this current COVID 19 situation. We are trying to limit our appointments to sick or injured or related appointments. This is subject to change, so please continue to check our website and facebook page.
We are currently not allowing clients in our building, as to limit person to person contact. We will send out a team member when you arrive. Please call when you arrive, or text us at 508 776 3973. We will bring the dog or cat in the building and the Doctor will call you or video chat to discuss the exam and the pets treatment plan. Please allow us to use our leashes to minimize potential contamination.
Please let us know if your dog is shy, scared or might attempt to slip out of a leash. We can meet in the back fenced in area if that is a concern. Cats should remain in carriers and we ask that you please wipe down the carriers with an appropriate disinfectant prior to arrival.
We are cleaning surfaces between every patient to insure we do not put you at risk with cross contamination.
Payments will be taken by phone, preferably credit cards for now unless that is not possible.
We appreciate this is not convenient. We are following guidelines from the CDC, AVMA and Cape Cod Healthcare. This is our effort to limit community spread of COVID 19.
We have divided the staff into two teams that do not interact. This is a proactive measure in the case of a large scale outbreak. While we feel this is a socially responsible measure, it does leave us short staffed. Please be patient with our staff that is working as they are covering more then their standard duties.
We have temporarily suspended service at our Osterville location with the same intent to limit person to person contact.
We appreciate the sense of community all of our loyal clients have shown. All of us are truly in this together and by staying together, we will get though this.
Thank you.
